Global Accounts Manager, Enterprise Business (Airtel Nigeria)

Global Accounts Manager, Enterprise Business

Airtel Nigeria - Nigeria

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About this job

Job description

Responsible for the management of Multinational Company accounts.

Oversee the engagement, conceptualisation, planning, development and closure of all sales opportunities within the segment.

Operational:

1.      Develops and implement business plans and sales strategy for all multinational companies within Nigeria and ensures attainment of group sales goals and profitability

2.      Foster and build good MNC customer relationships for revenue growth and customer retention. Engage MNC customers up to CXO level; Build senior level relationships in assigned accounts and expertise within the market.

3.      Provide sales leadership to the Corporate Sales Managers in the OpCos by capturing opportunities group-wide, mentoring, motivating, encouraging, and delivering results; Responsible for building and growing the sales targets for the segment;

4.      Understand and identify customer's ICT/telecommunication needs through in-depth account planning profiling and ADPs.

5.      Understand and appreciate market trends, competitors' movement and industry information so as to serve customers better.

6.      Achieve high customer satisfaction with decision makers.

7.      Play a key ambassador role for Airtel Nigeria and Africa Group

8.      Oversee successful execution at every stage of the sales process

9.      Identify business opportunities and synergy with customers in areas of cooperation.

10.   Identify reciprocal businesses and areas of cooperation whenever there are opportunities.

11.   Provide one-stop ICT experience to customers regarding all Airtel services. lead bids or RFPs to ensure proposals are submitted in order to win; ensure that all customers' pre-sales & post-sales enquiries and works orders, commercial documents, dealings with customers are promptly attended to  documented and kept.

Desired Skills and Experience

·        Degree in Business, Finance or other relevant field (or equivalent).

·        Masters of Business Administration (MBA)

·        Membership in related professional organizations

·        Certifications accreditation in relevant areas

·        6 to 8 years experience in consultative selling to, and relationship management of, large multi-national corporations.

·        Sales management experience.

·        About this company

Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development. The company made history on August 5, 2001 by becoming the first telecoms operator to launch commercial GSM services in Nigeria and has scored a series of many "firsts" in the highly competitive Nigerian telecommunications market including the first to introduce toll-free 24-hour customer care; first to launch service in all the six geo-political zones in the country; first to introduce affordable recharge denominations; first to introduce monthly free SMS and first to introduce monthly airtime bonus.

A truly innovative company, Airtel has showed resilience, charting new paths in meeting the demands and needs of its esteemed stakeholders and enhancing distribution as well as providing affordable services to empower more nigerians.

In Nigeria, Airtel is working tirelessly to live up to an ambitious vision of being the most loved brand in the daily lives of Nigerians as it offers a superior brand experience and a portfolio of innovative products & services ranging from exciting voice solutions to inventive data packages and mobile broadband.