Business Development Leader - West Africa
Visa - Nigeria-Lagos-Lagos
About this job
Job
description
Common Purpose, Uncommon Opportunity. Everyone
at Visa works with one goal in mind – making sure that Visa is the best way to
pay and be paid, for everyone everywhere . This is our global vision and the common purpose that unites the entire Visa team. As a
global payments technology company, tech is at the heart of what we do: Our
VisaNet network processes over 13,000 transactions per second for people and
businesses around the world, enabling them to use digital currency instead of
cash and checks. We are also global advocates for financial inclusion, working
with partners around the world to help those who lack access to financial
services join the global economy. Visa’s sponsorships, including the Olympics
and FIFA™ World Cup, celebrate teamwork, diversity, and excellence throughout
the world. If you have a passion to make a difference in the lives of people
around the world, Visa offers anuncommon
opportunity to
build a strong, thriving career. Visa is fueled by our team of talented
employees who continuously raise the bar on delivering the convenience and
security of digital currency to people all over the world. Join our team and
find out how Visa is everywhere you want to be.
PURPOSE
PURPOSE
The purpose of this role is to manage all aspects of the relationship between Visa and designated clients with a focus on business growth and client satisfaction. Manage the setting, direction and implementation of country & business strategies, objectives and plans within designated clients in order to achieve business targets through growing the existing business and through identifying new business opportunities including the introduction and implementation of new products; services & innovation.
KEY RESPONSILBILITIES
Strategic Planning
·
Manage the development of strategic account plans for the
designated clients within the West African region, by integrating and setting
priorities based on the client strategy & market insights.
·
Contribute to the development of the West African business
development strategy
·
Ensure country and/or client account plans are aligned to
country/client objectives and market trends.
·
Develop sales plans based on the identified sales objectives for
designated clients, with corresponding tactics and actions to achieve defined
goals.
·
Ensure that the necessary Marketing plans are in place in good
time and have sufficient justification for the required spend.
·
Monitor the development of the banking and financial services
industry across the region, analyse trends and understand factors impacting
current and potential business results of Visa. Monitor, analyse and
develop/respond to competitors strategies.
Business Results
·
Accountable for achieving business targets through growing
designated country business revenues PV/MV/CIF, and developing new business
opportunities. Monitor business results of the individual countries and client
banks and anticipate challenges and take proactive measures to accomplish
country targets.
Business Development and Relationship Management
·
Establish, develop and manage the relationship between Visa and
designated countries, clients' and industry representatives.
·
Establish, develop and manage relationships in-country with
Vendors, Processors and Domestic Switches where necessary to engage more
strategically with designated clients.
·
Develop sales strategies and tactics in order to manage sales
process and achieve volume and sales revenue targets
·
Responsible for designated clients' revenue
·
Ensure effective communication of progress to targets both
within Visa and with Clients'.
·
Develop, maintain and cultivate close relationships with
decision-makers and senior management of designated clients, partner companies,
central banks and national banking associations.
·
Understand their business strategies, priorities, needs and
business processes, present to them strategic ideas and share Visa's views on
industry developments and dynamics and advise them how Visa products can impact
their results.
·
Represent Visa to the clients by providing a point of contact to
them, with permanent high quality support on the Visa organisation, products,
systems and policies.
·
Be the senior Visa representative at Forums and other national
Member meetings, within designated countries
·
Accountability for own customer satisfaction surveys
Market Knowledge
·
Monitor the development of the banking and financial services
industry across the region, analyse trends and understand factors impacting
current and potential business results of designated clients.
·
Maintain close contacts with national organisations and central
banks within designated countries and be aware of any developments which could
present a threat to Visa.
Management Accountability and Scope
·
BD Leader plays a critical and strategic role in ensuring Visa
Inc.'s strategic position in the market of West Africa within the space of
issuance and acquiring.
·
Provide business leadership to manage the overall strategic
relationships with decision-makers at client banks, partner companies and with
designated central banks and national banking associations in West Africa.
·
To create a greater depth of awareness of the services of Visa
International and the role that Visa plays in the banking industry with the
objective of positioning Visa as the strategic and preferred business partner
in designated markets within West Africa
·
Ensure implementation of annual goals and plans for the region.
·
Responsible for account planning and submission of product
propositions to Clients for consideration.
·
Recommend strategy for securing individual Client commercial
agreements
·
Manage ongoing level of Client support and manage internal and
external visits by Visa staff and alliance partners with key Client personnel
·
This individual will be expected to interact effectively will
all levels of Visa management and staff. This position will involve frequent
interaction and communication with key Visa stakeholders, including financial
institutions, processors, agents, merchants and vendors
Qualifications
·
Minimum of 8 years retail banking/acquirer/financial services
sector or consumer card business experience
·
Strong experience in the Banking/Financial Services sector; card
payment experience essential.
·
Strong sales experience and proven negotiation skills e.g.
corporate / transactional banking relationship
·
International electronic payment scheme experience.
·
Knowledge and understanding of banking operations and/ or
payment schemes, including products & services, business systems and
processes
·
Capability to liaise, present to and work with senior level
international bankers.
·
Ability to identify key strategic issues and to generate and
deliver creative and innovative solutions to problems and opportunities
·
Commercial orientation, interpersonally credible, influential in
their dealings and sensitive to a multicultural environment.
·
Experience with strategic planning, creative thinking and
solution development
·
Ability to manage varied indirect reporting relationships at all
levels of the Visa and member organisation.
·
Strong communication, interpersonal and collaboration skills are
needed to influence direction and change attitudes and decisions of senior
level international bankers
·
Strong self-management skills including demonstrable drive and
energy
·
Multicultural sensitivity and interpersonal relationship
management, including the ability to work effectively within Visa
International, between regions and with Worldwide Services staff
·
Excellent written and verbal English communication skills
About this company
Visa Inc. is a global payments technology company that connects
consumers, businesses, financial institutions and governments in more than 200
countries and territories, enabling them to use digital currency instead of
cash and checks.
Visa does not issue cards, extend credit or set rates and fees for consumers. Visa's innovations enable its bank customers to offer consumers choices: Pay now with debit, ahead of time with prepaid or later with credit products. From the world's major cities to remote areas without banks, people are increasingly relying on digital currency along with mobile technology to use their money anytime, make purchases online, transfer funds and access basic financial services. All of which makes their lives easier and helps grow economies.
Behind the Visa brand are our talented employees who continuously raise the bar with innovative solutions and products that deliver the convenience and security of digital currency to more people all over the world.
Visa does not issue cards, extend credit or set rates and fees for consumers. Visa's innovations enable its bank customers to offer consumers choices: Pay now with debit, ahead of time with prepaid or later with credit products. From the world's major cities to remote areas without banks, people are increasingly relying on digital currency along with mobile technology to use their money anytime, make purchases online, transfer funds and access basic financial services. All of which makes their lives easier and helps grow economies.
Behind the Visa brand are our talented employees who continuously raise the bar with innovative solutions and products that deliver the convenience and security of digital currency to more people all over the world.
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