Customer Marketing Manager

Syngenta - Nigeria

 

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• Experience

Mid-Senior level

• Job function

Customer Service, Marketing

• Employment type

Full-time

• Industry

Farming

• Job ID

10894302

 

About this job

Job description

ROLE PURPOSE  

· Retailers and growers segmentation

· Customer Relationship Management

· Market research Management

· Communication Management

ACCOUNTABILITIES

· Implementation of marketing strategies, advertisement and its communication according overall HQ and country strategies

· Surveys on markets (segments, users, sales channels and competition), analysis of the data and identification of positive opportunities.

· Regular visits to customers and key retailers

· Applies effective grower, channel and influencer segmentation

· Develops/delivers innovative, customer-driven offers

· Delivers distinctive value proposition to customer

· Designs/implements effective CRM strategies

· Manages distribution channels effectively

 

Transition accountabilities

· Support the necessary activities to ensure business continuity during the transition.

· Support the integration of the CP and SE marketing teams, including the definition of new processes/ways of working and fostering mindset change

 

Desired Skills and Experience

Critical experience and knowledge

· 3-5 years at least of experience as Marketing Manager for complex market/s, in a challenging, cross cultural environment

· Preferrebly, 3-5 years of experience in the agribusiness industry

· Advanced English (written and spoken)

Critical leadership capabilities

· Communicates with impact

· Leads change and holds ambiguity

· Builds a culture of innovation

· Focuses on customers

· Manages for performance

· Develops people, organization and self

· Collaborates across boundaries

Critical technical and professional capabilities

· Applies effective grower, channel and influencer segmentation

· Develops/delivers innovative, customer-driven offers

· Designs/implements effective CRM strategies

· Implements effective product communications

· Able to use market research effectively to understand customer, markets, channels

· Understands customer needs

· Communication and presentation skills

· Project management

About this company

Syngenta

 

Syngenta is one of the world's leading companies with more than 28,000 employees in over 90 countries dedicated to our purpose: Bringing plant potential to life. Through world-class science, global reach and commitment to our customers we help to increase crop productivity, protect the environment and improve health and quality of life. For more information about us please go to www.syngenta.com