Vacancy at Airtel

Area Business Manager: Data

Airtel Nigeria - North, South East and Western Nigeria

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About this job

Job description

1.      Data Specific channel partner appointment:

·        Responsible for recruiting and managing data specific channel partners.

·        Day-to-data engagement of the Data Channel Partners (DCP) to ensure optimal sales.

·        Effective communication of all value propositions to the DCP and engagement with HQ on bespoke offers

·        Day-to-day performance management and reporting on partner performance

·        Management of DCP to ensure partner satisfaction and timely resolution of all partner issues.

2. Market development  and Retail expansion; Data Retail Outlets (DRO), Smart Phone Outlets (SPO) and Consumer Durables & Information Technology (CDIT):

·        Responsible for increasing point of sale activities through data activations by DROs, SPOs and CDITs based on established guidelines to ensure 100% penetration in these channels.

·        Responsible for field force dimensioning, productivity, promotional activities, effectiveness and payouts.

·        Actively participates in market activities and team effort to accomplish related results as needed.

·        Open up new Routes for Sales/Market Development in assigned territory.

3. Primary sales; Dongles, Devices, Recharges etc.:

·        Responsible for the primary sales of all data products.

·        Drive the Data sales by implementing data sales strategies in assigned territory.

·        Identifies product improvements or new products by remaining current on industry trends, market activities, and insights on competition activities.

·        Cascading set targets to regional Data sales team to ensure financial and other targets and goals are met or exceeded.

4. Data subscriber base enhancement: Data revenue enhancement:

·        Ensuring quality data Gross Additions and retention through effective communication of Airtel value proposition.

5. Depth of distribution with data product portfolio:

·        Ensure product availability at all Airtel point of sale, Channel Partners (CPs), DCPs, Showrooms, Airtel Express Shops (AES)  and warehouses within assigned territory

6. HBO/OEM/Sales & Engagement

·        Responsible for identification of  reverse and forward bundling partners and Smartphone Dealer sim activation

·        Engagement with Local Partners for Smartphone Dealers

·        Liaise and work with Smartphone Dealer channels to drive sales

·        Reporting and analyzing the Smartphone Dealer market

·        Engage the Original Equipment Manufacturer (OEM) channels like computer channels etc

·        Drive Bundled opportunities with the OEM and computer/Device sellers

7. Data visibility:

·        Ensure visibility of data products across assigned territory by focusing on Point of Sale (POS) branding, experiential marketing and new site launch activities.

·        Plan and drive merchandise excellence.

8. Reporting

·        Maintain performance management methods and reporting around revenue, activations, demand and forecasting.

·        Compiling and assigned territory sales figures by collecting, analyzing, and summarizing information to ensure daily/weekly/monthly reports are prepared and shared timely.

9. Technical depth and support

·        Maintains quality service by establishing and enforcing organization standards.

·        Maintain technical knowledge depth and ensure availability of after sales support.

·        Comply with all laws, regulations and policies that govern the conduct of Company activities.

·        Identifies product improvements or new products by remaining current on industry trends, market activities, and insights on competition activities for feedback to HQ to facilitate product development/enhancement.

·        Manage customer and trade escalations and acts as the Single Point of Contact (SPOC) for all data related issues in assigned territory

10. Other Products

·        Responsible for Go To Market (GTM) and Revenues for other Data products that may be launched from time to time

11. Network & Service Engagement

·        Ensure network performance and management on data for assigned territory through effective collaboration of relevant functions

Desired Skills and Experience

Educational Qualifications & Functional / Technical Skills

·        Bachelors in Marketing, business management, engineering or computer science

·        Master’s in Business Administration or management will be an advantage

·        Project Management qualification will be an advantage

·        Previous data sales experience and exposure to FMCG

·        Ability to influence colleagues in other to drive data sales/revenues using  available resources

Relevant Experience

·        6 to 8 years of commercial/business management experience

·        2+ years of team leadership experience

·        3-4  years of relevant experience in data products and/or enterprise solutions

Behavioural

·        Creative

·        Results orientated

·        Strong influencing skills

·        Energetic

·        Self-driven

·        Team work

Other requirements

·        Excellent knack of market working.

·        Channel management

·        Cross functional management ability