Regional Manager Anglophone West Africa
MoneyGram International - Lagos NG
About this job
Job description
General
Responsibilities:
ROLE PURPOSE:
Reporting to the VP Africa, the post-holder is accountable for supporting the development and execution of the overall business development, marketing and operations strategy for the designated remit in conjunction with regional and central, head office resources based in the UK and US. The post-holder is accountable for the regional P&L, maximising market penetration and profitable transaction volumes, line or dotted line management of the regional team.
KEY ACCOUNTABILITIES:
ROLE PURPOSE:
Reporting to the VP Africa, the post-holder is accountable for supporting the development and execution of the overall business development, marketing and operations strategy for the designated remit in conjunction with regional and central, head office resources based in the UK and US. The post-holder is accountable for the regional P&L, maximising market penetration and profitable transaction volumes, line or dotted line management of the regional team.
KEY ACCOUNTABILITIES:
·
Works with VP Africa to develop and
manage the implementation of the regional strategy, ensuring successful
business growth in both the short and long term, ensuring buy-in from all
relevant stakeholders.
·
Ensures that a professional, well led
and well-motivated team is developed/continues to develop and that skills and
potential are maximised.
·
In conjunction with line manager,
will ensure that roles and responsibilities are clearly defined and clear
objectives and priorities are set in line with corporate goals. Will ensure
that a ‘delivery to outcome and deadline’ culture is created and maintained
within the team.
·
Works with VP Africa to ensure that
an on-going audit of resources and skills is undertaken and that areas of
weakness or defined resource gaps are addressed in a timely manner.
·
Will ensure that global agendas are
understood and adhered to.
·
Accountable for the regional P&L.
Works with VP Africa to set, manage and ensure achievement of regional budgets.
·
Identifies and pro-actively courts
potential new business partners. Actively facilitates the contractual
arrangements, on appropriate commercial terms, between any new partner
identified and the US parent company, MoneyGram International Inc.
·
Works with line manager to recruit
and take responsibility for managing the on-going maintenance of key accounts
or super-agents, ensuring the profitable transaction growth.
·
Identifies new business
opportunities/solutions of mutual benefit to MoneyGram and the Agents.
·
Will ensure the timely and efficient
set-up/roll-out of new network and the resolution of operational and other
problems through the management of key personnel and liaison with the relevant
teams.
·
Analyses any trends/changes to
transaction levels and identifies solutions to capitalise on growth
opportunities/minimise a fall in either profit or volume.
·
Identifies opportunities for ATL and
BTL marketing opportunities ensuring product/brand awareness with key business
partners and customers is maximized.
·
Working with the relevant teams,
actively ensure the smooth introduction and marketing of any enhanced or new
products.
·
Ensures full business policy
compliance with local, regional and international regulations governing
MoneyGram's business guidelines.
·
Liaison with local central banks and
other regulatory agencies on issues related to anti money laundering laws and
controls, in conjunction with the Legal Affairs team.
·
Attends relevant management meetings
and provides input into the strategic development of the region.
·
Participates in events within the
region to raise product/brand awareness with key business partners.
Skills and Experience Required:
SCOPE/CONTEXT:
·
Reports into VP Africa,
·
P&L responsibility
·
Works closely with other VP
Africa/Function Heads as required.
·
Manages the AWA team (line and dotted
line)
·
Regional remit: AWA
·
Extensive travel across the
designated remit required.
QUALIFICATIONS, EXPERIENCE & SKILLS:
·
Demonstrated experience of operating
at a similar level of seniority - breadth of knowledge/experience at a senior
level of operation will have encompassed network development, marketing/sales
management, financial and risk analysis.
·
Experience gained within a blue chip
organisation together with exposure to operating within a fast paced/high
growth environment. Experience will have included an international focus.
·
Knowledge/experience gained within
financial services would be highly advantageous.
·
Experience gained within the
designated regional remit will be highly advantageous, .
·
Experienced in relationship
management - able to demonstrate through past experience, the ability to
effectively deal with complex and sometimes difficult relationships at senior
level.
·
Prior experience of managing budgets
and taking responsibility for P&L. Comfortable with the review and analysis
of financial information.
·
Prior team management experience – to
include recruitment, development and resolution of any performance issues.
·
Excellent negotiation skills – able
to influence and persuade in decision making processes both internally and
externally at senior level. Able to negotiate effective and financially sound
contractual relationships.
·
Strong commercial acumen – able to
identify and work with key business partners to maximize business results.
·
Excellent presentational skills -
able to give a polished presentation in a variety of formats, informal and
formal.
·
Able to work with in a matrix
reporting environment, build and maintain strong relationships with peers,
stakeholders, many of whom will be based remotely.
·
Ability to influence at a senior
level gaining commitment and buy in to ensure delivery.
·
Excellent project management skills.
Ability to determine key priorities and manage outcomes to timeline.
·
Solution driven with the willingness
and ability to implement innovative ideas and improve working methodologies.
Able to breakdown complex issues into simple components and build/implement
required action plans.
·
Considers and takes into account the
impact of own decisions on all aspects of the business.
·
Computer literate - able to use
Microsoft suite of packages.
·
Ability to work in a culturally
diverse environment.
·
Ability to commit to and demonstrate
the Corporate Values: Respect, Courage, Passion, Integrity and Teamwork.
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