Engagement Manager
OSS - RSSA EP OBS (Nigeria)
Ericsson - Lagos, NG
Job description
Req ID: 23116
Ericsson Overview
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks.
Using innovation to
empower people, business & society, we are working towards the Networked
Society, in which everything that can benefit from a connection will have one.
At Ericsson, we apply our innovation to market-based solutions that empower
people & society to help shape a more sustainable world. Ericsson Overview
Ericsson is a world-leading provider of telecommunications equipment & services to mobile & fixed network operators. Over 1,000 networks in more than 180 countries use Ericsson equipment, & more than 40 percent of the world's mobile traffic passes through Ericsson networks.
We are truly a global company, working across borders in 175 countries, offering a diverse, performance-driven culture & an innovative & engaging environment where employees enhance their potential everyday. Our employees live our vision, core values & guiding principles. They share a passion to win & a high responsiveness to customer needs that in turn makes us a desirable partner to our clients. To ensure professional growth, Ericsson offers a stimulating work experience, continuous learning & growth opportunities that allow you to acquire the knowledge & skills necessary to reach your career goals.
We welcome the opportunity to meet you!
Job Summary
Accountable for customer centric offerings in the OSS area, including re-use, based on the complete Ericsson portfolio & 3PP. Responsible for creating & taking forward offerings to existing or new markets & customers with potential for substantial growth through innovative business & go-to-market models, cross all engagement models. Responsible for sales of offerings within respective practice. Responsible for Lead Management to establish a long term business growth. Partner with the KAM/AM in driving customer engagements by providing thought leadership & support in identifying & capturing opportunities. Responsible for creating a highly capable & experienced organization, able to work with C-level with customers, long-term engagements & to prove Ericsson credibility in the field with successful business cases.
Responsibilities & Tasks
·
Deliver
customer value & thought leadership on OSS
·
Lead
virtual/functional team to support KAM to grow within & beyond current
business
·
Conduct
in-depth business focused OSS discussions with the customer & analyze
customer business environments, requirements, plans & issues
·
Generate
& manage OSS leads to increase the 36 month sales funnel
·
Perform
value argumentation through generating customer business cases
·
Identify
& proactively drive new OSS business opportunities
·
Perform
value argumentation through generating customer business cases
·
Identify
& proactively drive new business opportunities
·
Build,
manage & expand the regional offering portfolio in a specific area of
competence &/or business
·
Drive
knowledge transfer among relevant communities within Ericsson
·
Support
in developing & delivering customer presentations including solutions,
value argumentations & business cases
Position Qualifications
Core Competences:
·
Problem
Solving & Strategic Thinking
·
Customer
Insight
·
Consultative
Selling Skills
·
Negotiation
& argumentation Skills
Preferred Skills:
·
Commercial
Understanding
·
Market
Insight
·
Presentation
& Communication Skills
·
Teamwork
& Collaboration
Minimum Qualifications & Experience Requirements:
·
5-10
years experience of relationship sales & from ICT industry
·
Relevant
business/engineering degree or MBA
·
Minimum
5 years in leadership positions
Additional Requirments, Physical Demands, Region/Local Specifications:
Additional Requirments, Physical Demands, Region/Local Specifications:
·
Strong
personal track record of sales and delivery within the OSS area
·
Deep
experience in selling OSS Systems Integration with understanding of impact on
scope, commercial and contractual matters.
·
Proven
track record in engaging with C-level at customers to sell and deliver in the
OSS area.
·
Strong
in consultative selling, fluent across engagement models - SI, Managed
Services, Product engagement.
Primary country and city: Nigeria (NG) || Other/Not Applicable || Lagos || Consulting&SysInt IT; ProdMgt; R&D SalesStratMkt&ComMgt ServEng; SharedServ; Stud&YP Supply&Log
About
this company
A connected world is just the
beginning.
Ericsson is the world’s leading provider of technology and services to telecom operators. Ericsson is advancing its vision of being the “prime driver in an all-communicating world” through innovation, technology, and sustainable business solutions.
We now stand on the brink of fundamental innovation opportunities across industries, public services and in private life. We are moving from the information society to the Networked Society, where the primary concern is not having access to information, but what benefit you get out of it.
It took 100 years to connect 1 billion places and 25 years to connect 5 billion people. The next step is connecting things. Ericsson envisions 50 billion connected devices as a starting point for new ways of innovating, collaborating, and socializing. The result will be simplified processes, higher productivity, real-time information allowing quicker, more informed decision-making or problem solving when relevant, and monitoring.
The Networked Society changes the logic of how society works. It is our job to take the lead in enabling this, and we are shaping our decisions around that. The ICT industry can help address our world’s major concerns in climate change, health care, education, and more.
• You find us in 180 countries
• We are more than 100,000 employees
• We have more than 30,000 patents
• 40% of mobile calls are made through our systems
• More than 2 billion people globally use our networks
Ericsson is the world’s leading provider of technology and services to telecom operators. Ericsson is advancing its vision of being the “prime driver in an all-communicating world” through innovation, technology, and sustainable business solutions.
We now stand on the brink of fundamental innovation opportunities across industries, public services and in private life. We are moving from the information society to the Networked Society, where the primary concern is not having access to information, but what benefit you get out of it.
It took 100 years to connect 1 billion places and 25 years to connect 5 billion people. The next step is connecting things. Ericsson envisions 50 billion connected devices as a starting point for new ways of innovating, collaborating, and socializing. The result will be simplified processes, higher productivity, real-time information allowing quicker, more informed decision-making or problem solving when relevant, and monitoring.
The Networked Society changes the logic of how society works. It is our job to take the lead in enabling this, and we are shaping our decisions around that. The ICT industry can help address our world’s major concerns in climate change, health care, education, and more.
• You find us in 180 countries
• We are more than 100,000 employees
• We have more than 30,000 patents
• 40% of mobile calls are made through our systems
• More than 2 billion people globally use our networks
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